Shipping

23 Oct. 2006

Puzzle_head_72x72pxls copyAll resources on this website are shipped from Kenmore, Washington. All orders take 1 – 3 days to process before the items are shipped. At this time, MindWarePublishing.com accepts online orders within the Continental United States, Alaska, Hawaii, Canada and most all International locations. Below is a summary of shipping methods to these various locations as they apply. You will choose the shipping option you prefer when you go through the ordering procedure on the website, or use one of the other payment options described below.

For the general shipping methods listed below, unexpected delays may result from carrier slowdown, natural calamities, or heavy volumes. Specified delivery times, e.g. next day air, state the actual delivery time when the order is received by 10:00 AM PST.

USA – Continental (Lower 48 States)
Next Day Air – 1 business day from time of shipment
Second Day Air – 2 business days from time of shipment
Third Day Air – 3 business days from time of shipment
Ground – 3-5 business days from time of shipment
US Priority Mail – 5 to 7 business days from time of shipment
All orders to PO Boxes or Prisons will be sent First Class or US Priority Mail regardless of the shipping choice selected (PO Boxes & Prisons do not accept UPS or FedEx deliveries)

USA – Alaska and Hawaii
Next Day Air – 1 business day from time of shipment
Second Day Air – 2 business days from time of shipment
US Priority Mail – 5 to 7 business days from time of shipment
All orders to PO Boxes or Prisons will be sent First Class or US Priority Mail regardless of the shipping choice selected. (PO Boxes & Prisons do not accept UPS or FedEx deliveries.)

Canada
Express – 3-5 business days from time of shipment
Standard/Economy – 5 to 10 business days from time of shipment
US Priority Mail – 5 to 7 business days from time of shipment

International
Priority – 5-7 business day from time of shipment
Economy – 7-14 business days from time of shipment
US Priority Mail – 5 to 7 business days from time of shipment

Canada and International Orders: Customer is responsible for all duties and taxes (e.g. VAT)
– All Next Day, 2nd Day and 3rd Day shipments placed Monday – Sunday (excluding Holidays) will be processed and shipped within 2 business days of receiving the order.
– All Ground orders that are not on back order will be processed and shipped within 48 hours of receiving the order.
– All orders to PO Boxes will be sent First Class or US Priority Mail regardless of the shipping choice selected

Shipping Fees:
The charge for any of these shipping methods is determined by the carriers rate, the weight of the product(s) to be shipped and the destination to which it is to be shipped. You can go to the carriers website to generate this information, or do so when you place an order on MindWarePublishing.com.

Handling Fees:
There is a flat $4.75 handling fee added to all product orders taken on MindWarePublishing.com or shipped in fulfillment of printed orders received.

Payment Options:
At this time MindWarePublishing.com accepts credit cards at the time of purchase. If you do not have a credit card, or if you do not wish to use a credit card, you can make your purchase by sending us a business or personal check, money order or cashiers check.

To purchase by options other than credit card, you can either print out the order form available on the website, or start through the ordering process on the website with the items you intend to buy. Fill out your billing and shipping information, along with the method of shipping. Continue until you get to the page where it requests your credit card information. Please print that page out, and other pages indicating the products you have selected, and mail it along with your form of payment.

MindWarePublishing.com is committed to delivering your order as quickly as possible, if you have further questions regarding our shipping policies please call our Customer Service line aqt 425.213.7958, use the convenient Contact Us form provided on this website, or send an email to info@MindWarePublishing.com.